Working with Vocabulary pag 29

 Activity 4

1 Laptops o Tablets

2 Scanners

3 The heatgiks

4 IT maintenance departament 

Activity 5

1 IT maintenance department

2 Customer relations department

3 Sales and marketing department

4 Accounts department 

5 Human resources department 

Activity 6

1 Discuss it 

2 Satisfied

3 Charge

4 Get back to you 

5 Damaged

6 Opening times

7 Hold the line 

Activity 7

1 F

2 A

3 D

4 B

5 E

6 C