Working with Vocabulary pag 31

 Activity 4

1 Assist

2 suggest

3 Check my records

4 Lost in the post

Activity 5

1 correct

2

3 correct

4 correct

5

6 correct

Activity 6

1 Refund

2 Compensation

3 Faulty part

4 Losing business 

5 Making a noise

6 Doesn't fit

Activity 7

1 Relations Representative

2 Relations Representative

3 Customer

4 Relations Representative

5 Customer

6 Relations Representative

7 Customer

8 Customer

Activity 8

1 Return

2 Under warranty

3 Refused

4 Refund 

5 Compensation

6 Make a claim